Privacy Policy

Information We Collect

We may collect information that you choose to share with us when you contact Zeroradius, request a consultation, subscribe to updates, or begin a project conversation.

• Personal information, such as your name, email address, phone number, company name, and other contact details.
• Technical information, such as your IP address, browser type, device information, referral data, cookies, and website usage data collected to support functionality, performance, and reporting.
• Project information, including business goals, project scope, requirements, assets, and other details you provide while discussing or receiving our services.

How We Use Your Information

We use the information we collect to operate our website, deliver services, respond to requests, and improve the experience we provide to prospective and active clients.

• Provide, manage, and improve our web, eCommerce, branding, and related digital services.
• Respond to enquiries, consultation requests, and support messages.
• Send proposals, project updates, invoices, and other service-related communication.
• Understand website usage and improve performance, usability, and security.
• Comply with legal, accounting, and regulatory obligations.

Cookies and Tracking

Our website may use cookies and similar technologies to support site functionality, remember preferences, improve the user experience, and understand how visitors interact with our pages.

These tools may include essential website cookies, Google Analytics 4, analytics or performance cookies, and other technologies used to measure and improve the website. In regions where we show a cookie notice, analytics is loaded after you accept cookies. You can manage or disable cookies through your browser settings, although some features may not work as expected if cookies are blocked.

Data Sharing

We do not sell or rent your personal information. We may share information only when it is necessary to run our website, deliver services, or process business operations with trusted third-party providers.

• Website hosting, infrastructure, and cloud storage providers.
• Analytics, communication, marketing, or operational tools used to run, measure, and improve the site and our services.
• Payment processors or accounting tools used for billing and invoicing.

Data Security

We use reasonable technical and organisational safeguards to protect personal information from unauthorised access, misuse, alteration, or disclosure.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Depending on where you are located, you may have rights regarding the personal information we hold about you.

• Request access to your personal data.
• Ask us to correct or update inaccurate information.
• Request deletion of your information, subject to legal or contractual obligations.
• Opt out of non-essential marketing communications.

Data Retention

We keep personal information only for as long as it is reasonably necessary for the purposes described in this policy, including service delivery, record-keeping, and compliance obligations.

Third-Party Links

Our website may link to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external sites.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, tools, legal obligations, or website operations. Any material update will appear on this page with a revised last-updated date.

Contact

If you have any questions about this page or how Zeroradius handles client and website information, contact us directly.